Privacy Notice
COUNSELLING SKILLS PRACTICE CHAT // CONFIDTHERAPY LTD
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Last updated: June 2026

Who we are

This tool is operated by ConfidTherapy Ltd, a company registered in England and Wales. We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

Contact: privacy@confidtherapy.co.uk

What data this tool collects

Important: This tool does not collect, store, transmit, or process any content you type into the chat interface. All chat input exists only in your browser's memory during your session and is permanently deleted when you close or refresh the page.

The only data collected when you access this tool is standard server access log data, which is automatically generated by all web servers when any page is requested. This includes:

  • Your IP address
  • The date and time of your visit
  • The page or file requested
  • Your browser type and operating system
  • HTTP response code

Why we collect this data

Server access logs are collected for the following legitimate purposes:

  • Security monitoring and protection against unauthorised access
  • Diagnosing technical errors and maintaining service availability
  • Understanding aggregate usage patterns to improve the tool

The legal basis for this processing is Legitimate Interests (UK GDPR Article 6(1)(f)). Server logging is a standard and necessary part of operating any web-hosted service securely.

How long we keep this data

Server access logs are retained for a maximum of 30 days, after which they are automatically deleted. We do not archive, analyse, or share historical log data beyond this period.

Who we share data with

Server infrastructure is provided by Krystal Hosting Ltd, a UK-based hosting provider. Krystal processes server data on our behalf as a data processor under a Data Processing Agreement. No data is transferred outside the United Kingdom.

We do not sell, share, or otherwise disclose server log data to any third party for marketing, analytics, or commercial purposes.

Fonts and external resources

This tool uses self-hosted fonts. No request is made to Google Fonts, Adobe Fonts, or any external font service. No third-party analytics, tracking scripts, or advertising code is present in this tool.

Cookies

This tool does not use cookies, localStorage, sessionStorage, or any other form of browser-based persistent storage. No consent banner is required.

Your rights under UK GDPR

You have the right to request access to, correction of, or deletion of any personal data we hold about you. Given that the only personal data we hold is server log data (which is not attributed to identifiable individuals in most cases), these rights may have limited practical application.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.

A note on what you type

This tool is designed for use with hypothetical and fictional scenarios only. If you type any information into the chat interface, that information is not transmitted to our servers, not stored, and not accessible to us. However, you remain responsible for ensuring you do not enter real client data or any personally identifying information into this or any digital training tool.